To configure Spotify in Alexa, I opened Alexa app in my smartphone and I went to Configuration / Music and I configured my account, using Facebook to log in Spotify. Sorry, that device is disconnected. Also, ensure Spotify is set as your default music provider in Alexa. Once its deleted, install it back onto your phone and restart it. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. In the Alexa App > Settings > Music Services, Spotify is already linked to my account (which is a premium account). But it is always best to make sure that something really simple isnt whats holding you back. Follow the on-screen instructions to add your Spotify account again. To disable shuffle, open the now playing screen on the Spotify app. Sometimes, you might accidentally be logged out from your Spotify. That way, you might not have to get into the more time-consuming fixes for no good reason. But if not, continue to the next troubleshooting step. It can't even work out when my 3 boys play their shit music on my Spotify account. 100%. I dont have Spotify. Spotify has two main options for saving the current song for later: a heart button, and an "add to playlist" button. Then there will be a list of music streaming services (supported by Alexa) showing up. On the Alexa app: 1. Click on that. I also established it as default music service. Aug 2019 - Oct 20212 years 3 months. I have tried resetting alexa, sonos and my wifi even. Ive had Spotify for a while now, and most times it works great, but there are times when it seems a bit glitchy. This is especially true when you add in Alexa which sometimes makes the device unresponsive, but there are easy fixes. Check to see if the mute button is turned off. I can't play music on Spotify using Alexa. Finishing with four shots on goal in 19:36 of ice time, the 34-year-old was positively noticeable at times, but it was obvious just how badly he wanted to come up with a big play in his debut with . Go to the Settings menu on your Alexa app. If none of our tips worked, the problem might be coming from Amazon Alexa or Spotify. If you were logged in the whole time, the next thing we would recommend doing from here is unlinking your Spotify account from your Alexa and then linking it up again. Though Alexa is probably the most reliable product of its type, there is always the potential for something to go amiss. Things I tried. Note: You may also use your phone to manage Spotify music on your Amazon Echo by using Spotify Connect. Need a visual guide on connecting Spotify to Amazon (Echo) and setting it as your default music player? I recently moved it to another plug socket in the same room and, ever since I moved it, Alexa has become unable to play music via Spotify. I've tried removing the Sonos skill from Alexa and re-adding the skill. Buy Pioneer DMH-WC5700NEX 6.8" Car Stereo, Multimedia Receiver with Wireless or Wired Apple CarPlay, Android Auto, Amazon Alexa, Hands-Free Bluetooth, SiriusXM Ready, Capacitive Touchscreen (No CD) at Amazon. Learn how your comment data is processed. So, during the connection, check that your internet is stableyou may try to open a webpage on your phones browser to see if it opens quite fast. In the last year, it cant find that playlist. This writers advice is common sense stuff and doesnt fix the glitch, The Big Tech Question delivers straight answers to the biggest questions in tech. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. How To Connect Phillips Hue Bridge Without Router? Find out how calling works on Amazon Echo. Choose Spotify in the list and tap it. Thats exactly what happens, I upgraded, and it instantly works, they shoved suggestions into my playlist until the moment I went pro. It doesnt play ANY playlist Ive made. You can unlink Spotify from Alexa via the Alexa app or the Spotify website. Using mysmartphone: 1) I open www.spotify.com in web browser (Chrome). So you need to add the correct Spotify account to the Alexa app. I did everything I could. Your device successfully starts up when it begins to spin a blue light. This solution works especially if you have multiple music players on your Alexa app. Essentially, this is where data will just build up over time if left alone to do so. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-leader-1','ezslot_8',167,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-1-0');For a first-generation Echo, you will need a paperclip or something similar. Then, tap on the Update button. Get Guiding Tech articles delivered to your inbox. But, some people still face issues and don't know how to link Spotify to Alexa. BBC), or proper nouns that are difficult to pronounce. On February 27th, the Toronto-born singer-songwriter has become the first artist on Spotify to hit 100 million monthly listeners. And please click "Link Account on Spotify".Then a window will pop up next, and please click "Log In To Spotify" to link your Spotify account to Alexa.2 Set Spotify as Default Music Service . At this point, it is likely that there is some minor bug or glitch that is preventing Spotify and Alexa communicating. AI won't take over the world! Hopefully, it should connect to Spotify. Yeah, you! the solution was starting from scratch rebooting Alexa and going through the whole process again. Heres how to check if you are logged into Alexa and the correct Spotify account. So, to save everyone a little bit of time and a possible stress headache, were going to show you what to do if you cant get your Alexa to play Spotify on command. SOLVED: Go to https://alexa.amazon.com then settings > Music & Media > Spotify > Unlink your Spotify account from Alexa, then relink it. Locate the Alexa app on your Android or iOS device; delete it and then reinstall it. but when asked to "play spotify" I correctly get Alexa saying "playing Spotify" but then no audio. So, follow the steps below to disconnect Spotify: And thats all you need to do to disconnect Spotify. When you make Spotify your default provider, there is no need to add on Spotify at the end of your command. Check The Mute And Volume Your Echo device could have accidentally been muted, or the volume could be too low to hear the music. Check whether the mute button is off. Select the Default Services option. With Alexa hands-free voice control: Just ask Alexa to blast tunes from Spotify, Music, Pandora, TuneIn and more, change tracks, discover new restaurants - or try any of Alexa's skills. Sorry for the long post but this type of issue is normally down to one of three things: I've tried unlinking and relinking my Spotify account in the Alexa app. Go into your Alexa app, and open the menu. Youll need to log into your Spotify account using a web browser. Here you will find your speaker groups and Echo devices. Works? If not, try clearing Alexas cache as well and then restarting your phone before moving onto the net step. Open your phone and go to the App Store or Google Play. Alexa, play *playlist name* from Spotify. Once that is completed, open the Spotify app and look in the bottom right corner. I hope Spotify fixes this in the future. In addition to the troubleshooting you've already tried, I'd also suggest disabling, then re-enabling the Spotify Alexa Skill: Open the Alexa App. Then, select Link Account and follow the on-screen instructions. If you dont have at least 1-2 GB, you should free up some space for your apps. Check Your "Default Music Service" Settings Then click on Remove access next to Alexa. Maybe Spotify is not linking with Amazon Alexa because Spotify is not your default music service. It will play my liked songs if I say Play My Music, but NEVER plays a playlist Ive created. You have 2 options to troubleshoot this concern. Maybe Spotify is not linking with Amazon Alexa because Spotify is not your default music service. Unstable internet can also cause connection issues between Alexa and Spotify. Make Sure That You Are Logged Into Your Spotify, 7. You will have to listen to commercials periodically on a free account and theres no way to skip them. Investigate the causes described in this article. Guess somebody fixed something, but it'd be sure nice to understand what happened via some transparency.. Solve this by linking the correct account, forgetting echo or unlinking then relinking your Spotify, or even resetting Alexa altogether. You should check and increase the volume of your Echo speaker. In your household, there could be several accounts. If you have never reset your Alexa before, here is how to go about it: All you need to do is push in the volume down button and the mic button for at least 30 seconds. Don't Miss Out On Latest Home Automation Product Updates. Tap More. If youre accidentally logged out of Spotify, or maybe the app itself glitched and logged you out, then Alexa wont be able to play music from the app. Unsubscribe at any time. We'll remember what you've already typed in so you won't have to do it again. None of them should have the same names. Alternatively, open the Alexa app on your phone, you will find the now playing song at the bottom. Please see below the current ongoing issues which are under investigation. Doing this isnt as tricky as it might sound. Check. On some devicesmy phone does thisyoure stuck in shuffle mode when listening to your playlists. The first fix is to use a Virtual Private Network VPN service to revert your location back to the United States. The device should then flash blue then orange again signaling its ready for setup. The shuffle button will be green if this feature is active. Re-link your Spotify account 5. Find the IP address of your router. I have tried in Chrome in smartphone, Chrome in laptop and Internet Explorer in laptop with the same result. Press on Add File. I see both the "Premium" option on the Spotifyweb player and the "Get Premium" option on the community, I think those aren't dynamic and stay whether you are premium or not. Tap the menu in the top-left. To make it a bit easier, weve prepared a quick overview of the steps you need to take to initiate a soft reset of both apps. Press the button that logs you out and exit the app. Re-Link Spotify & Alexa 6. If theyre not, you can connect them to the right network with ease. If they are, and they still arent communicating correctly, the next step is to forget the Echo from your Spotify account. Awesome! So it now tosses up all this random rubbish Factory resetting a device varies depending on the model and generation you have. Click the button that says Disable Skill. A free account works, but there are some features a premium account has that the free account does not. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. Is it a copyright problem? Otherwise you cant link the apps. Its time to up the ante considerably now and hop onto our final and last resort fix. Note: Some Alexa services and features can vary by country and device type. If the issue persists you will want to reach out to customer service directlyfor device specific troubleshooting. Heres how to turn off the explicit filtering feature in the Alexa app: Next, try to connect/play Spotify Music again to see if it works. You may have to do a soft reboot or power cycle of your Echo device. When getting a podcast to play, you may still have to say On Spotify.. On an android phone, you can press the square button on the screen for the background apps.Find the apps you need, hold them and swipe them away to force quit them. If you are still not able to play, then try the next step. The support team migrated my playlists from my Free account to my Premium account andcanceled the Free account. Thank you very much for your comment. If the two tips from above didnt work, you might as well try deleting the apps altogether. Find the icon CONNECT TO A DEVICE. Downloading apks from the internet can be dangerous so use this advice with caution. Sometimes you may get accidentally logged out of your Spotify account, then Alexa wont work. Next, you should try unlinking your Spotify account and Skill from Echo. Launch Alexa app > tap hamburger button > go to Settings Under Music > tap on Default Services Inside Default Music Library tab select Spotify Disable Shuffle Option on Spotify If you have the Shuffle music option enabled on Spotify, then your Amazon Echo may not play music from it. This should have resolved the problem for quite a few of you. If youre using an iPhone or an Android phone, you can press and hold the apps icon until it gives you an option to delete it. So turn off shuffle on Spotify to fix the issue. One thing to note here is that you can only edit the names of playlists that youve created yourself. Link your Spotify account through the Alexa music settings. When you change the default to Spotify, she will then play songs from that app when you tell her to play your favorite song. Look for Alexa in your App list that has access to your Spotify. Press the device icon on the Now Playing bar. If thats the case, it will not play any sound. This FAQ takes you through the process step by step, as well as some useful tips to take full advantage of the integration. How To Fix Alexa Not Playing Spotify 1. Proceed to the App Store or the Google Play Store and make sure your Alexa app is updated. If that still doesnt work, move on to the next solution. Once you get to this page scroll down and click on Settings. Open Play Store (Android) and App Store (iOS) and search for the apps name. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. I have an iPhone, how do I clear the cache?. Connect speakers: Pair up to 8 MEGABLAST and BLAST for more immersive sound or 2 speakers for stereo mode. A pop-up will appear for you to confirm it. Tap Link New Service. I follow a playlist called A Song for Guy (BBC 6 Music) which Alexa refuses to play, probably because of those awkward brackets. You should see the details of your plan and your charge. View in context View all replies Alexa doesn't play my playlist from apple music Welcome to Apple Support Community Alexa, stop. To power cycle, all you will need to do is head over to your Echo device, then unplug it from its source of power. 2. Regardless of what you try, Alexa WILL NOT play a playlist you create unless you have a premium account. You can either disconnect Spotify from Alexa via the Alexa app, or on the Spotify website. And it worked perfectly! If everything else fails, then resetting your Amazon Echo device is your best bet to fixing the problem. Confirm that the song is available. First up, go into Alexa settings and then into preferences. Tap Settings, then Music. Power cycling is also known as an off-on test. This may not be entirely necessary, but it does improve your chances of getting the problem fixed in the first diagnostic step. However, if they persist, you should check other solutions. Not only Spotify, but you can also use any music services on Alexa with a voice command. Go into Spotify, settings, voice assistants, and link. Yep. Save my name, email, and website in this browser for the next time I comment. Forgetting the Echo device from the Spotify app has also proved beneficial for users. 5 Genius Features (2023), (13 Fixes) Spotify Not Working On iPhone [2023]. i am experiencing the same problem and alexa keeps asking me to link. If you are using the Spotify desktop apps, you will find the volume slider at the bottom. Open the Alexa app on your phone and tap the menu icon in the top left-hand corner (the menu icon looks like three horizontal lines). We will try to help you fix a variety of issues you face while using Spotify with Echo. You might have accidentally muted your Echo device. Another thing you can do is sign out of Spotify and Amazon Alexa and then sign back in. Check Your Default Music Service Settings. Then, net time you go to play music, Alexa will automatically use Spotify and not any other service. The next step is to uninstall and install the Alexa app on your mobile device. To do this, start the Alexa app and navigate to the More menu, located in the bottom right-hand corner. And from there, you need to tap on Settings Step 3 Selecting Music & Podcasts People sometimes have two (or even more) Spotify accounts. Then, navigate to Settings and scroll down until you hit Music & Podcasts. Most people stream music on their Alexa devices via Spotify. If not, continue to the next troubleshooting step. Use your laptop, phone, or computer and revoke Alexas access to your Spotify account. Make sure both devices are using the same Wi-Fi. Now log in to your Spotify account with your existing credentials. Then, shut the app down and restart your phone. The content remains unbiased and authentic. Play Spotify on Alexa with Voice Command. I am sorry but it seems that Alexa is authorized. Once the Spotify skill is disabled, restart your Alexa device and reconnect your Spotify account. The Big Tech Question is a joint venture between, getting Alexa to play exactly the music you want, read this excellent piece from my colleague Tim Danton. Confirm your choice. Once the Echo has completed the setup, follow the instructions on your Alexa app. Update your software for all your devices. On the Alexa app: Open the Alexa mobile app. Without trying to state the obvious, both of your accounts need to be linked for this to work. Next up, simply go into the settings option and remove Echo. On the Spotify website: Are they still not communicating correctly after you have linked your accounts? In most of the countries, you will need a Spotify premium account to connect Spotify and Echo. Tap on Storage followed by Clear cache. If linking discrepancies are causing problems between Alexa app and your speakers. Open the Required Firewall Ports. Tip: If it makes you feel better, the issue isnt limited to Spotify alone. Open the Alexa app on your mobile device and tap the three-bar icon in the top left-hand corner. If everything is set up correctly, your Echo should now play Spotify when you say Alexa, play music.. Resetting your Alexa removes all the configurations and settings you have made. Thanks for the advice. Tap Enable To Use. In the following paragraphs, Ill try to walk you through some tips that can help you troubleshoot the issue. and many others. Next up: Spotify has great competition from Apple and YouTube Music. Amazon Alexa connects with Spotify and you enjoy the music on Alexa with a mere voice command. Premium subscription services like Spotify and Apple Music are vying for music lovers attention. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-banner-1','ezslot_5',165,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-banner-1-0');If you decide to unlink your account at any time, do so carefully. From settings, click into Accounts. Things I've tried: For that, go to your account settings followed by Apps. Open SETTINGS, then tap on MUSIC & PODCASTS. Here is how to clear the cache on both Spotify and Alexa. You can reset the Echo speaker by pressing the buttons on your device or the Alexa app. Smart Home Perfected is a trading name of Origin8 Tech Limited, Company Registration 641137 / Tax Registration IE3593594BH, Smart Home Perfected 2019 - 2023. To verify that, open the Alexa app and go to the Devices tab. So, for example: By the way, you know you can shuffle playlists, right? Tap Settings, then Music & Podcasts. Push the Reset button using a paper clip or another small tool. If you have already linked Spotify, click Default Services under Account Settings, and ensure Spotify is ticked as the Default Music Library, as shown below: Use the correct voice commands Alexa can be ridiculously fussy about the wording you use before she will play your Spotify playlists. Then, try the suggestions here for how to ask Alexa to play the playlist: Play Apple Music with Alexa If you're still having issues, try unlinking Apple Music from the same link and then add it again. Open the Alexa app. Amazon will not play it either. It has been immortalized in modern-day pop culture and has millions of users worldwide. The first thing you will need to do is swipe down and go into your phones settings. What about those playlists that youre following, whose names you cannot edit? Choose Spotify from the Music and Podcast option. If youre merely following someone elses playlist, you wont be able to change its name, but well show you how to deal with those presently. Its the bottom center on android alexa app. 3. scroll all the way to the bottom and you will see a list of music services. To do this, open the Amazon Alexa app on your smartphone, press the hamburger menu (three lines) in the top left of the screen and select Settings. Obviously avoid using punctuation, acronyms, initialisms (ie. This fix is especially good if the problem has only recently reared its head, and everything had been fine before. To clear the cache on Android Go to settings and app Click Spotify and Storage Tap and Clear cacheand app data To clear the cache on iOS Go to settings Click Spotify Tap on theOffloadapp Echo Dot 5th Gen | Charcoal Features: With bigger vibrant sound, helpful routines Alexa This solution may surprise you, but a few Spotify users have suggested that if shuffle was enabled the last time you listened to Spotify, it will cause problems with Echo. Tap on Device tab at the bottom followed by choosing your Echo device. You can check the supported Echo devices and countries for them on the Spotify page. Especially if you have children, a significant other, parents, or roommates living under the same roof. Alternatively, you may have to delete the Alexa app from your phone to clear out the cache storage. I definitely get a thrill from automation and am constantly making my own home smarter! I think the issue is fairly simple and not something openly advertised. Thank you very much for your help. They will all respond to "alexa, what time is it?" While we are here, we may as well try to knock it out of the park entirely and restart the phone that has the Alexa app installed on it. If it is, great. I contacted Spotify Support by Meessenger chat and they solved the problem. 3) I can see that my account is premium, and I can't see the last songs that I have been listeningthis morning in my Sonos Beam (I used Spotify app andconnect to the soundbar from my mobile phone). The link to spotify button was a dead link that did nothing. Can turn them on by alexa app anf play music vy alrxa app but cant get it to work by voice with sonos, Same problem. This should refresh the list of available playlists. Even if youve connected Spotify to your Alexa account, Amazon will automatically default to its own music service first, which might explain why it cant find your playlists. To clear Alexas cache, do so on your phone. There are some users who state the Shuffle feature on Spotify can cause problems with Alexa. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. For a more stable internet, you want to connect your Echo device to a 5GHz Wi-Fi network band (see your routers manual for instructions). Why does it say that I need a Premiun account? Uninstall and Re-Install the Alexa App, BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Do that with both apps. Also, your Spotify may also not be properly linked to your Alexa app. Naturally, if you are not logged into you Spotify account, you Alexa wont be able to get in there and access your music or podcasts. Tap the Settings menu. Then go to Settings > Music & Podcasts > Link New Service and select Spotify. Please see below the most popular frequently asked questions. Tap Apple Music. Once you've linked your Spotify account to Alexa and set it as the default Music provider by following the steps in Section 1 above, you're ready to easily play a Spotify playlist on Alexa. Scroll through the Spotify Playlists section and tap on the one you want to listen to. If you are still having trouble linking your accounts, try using a different web browser or contact Spotify support. Tap on Spotify. Finally, go to Visit Music Settings andtap Change to make Spotify your default music player. Follow the steps directly above to accomplish this. 2. Go to Settings on your phone to check how much storage you have left. Can't stream from spotify using Alexa? The first thing you need to do is force stop both the Amazon Alexa and Spotify app. Yes, we admit that this might sound a bit ridiculous. These, as mentioned above, are normally those playlists that contain punctuation, acronyms or other words that are difficult to pronounce. This means that the reset has been a success and that it is ready to be set up with your phone again. Is it possible that your Wi-Fi router is shut off? Tap Reset to Factory Defaults and then confirm this selection. Scroll down until you see Software Version. If its not up to date, you should have an option to update it. Link Spotify to Alexa Download and open the Alexa app. Even now in the top bar of the Spotify Community web, I can see the option "Get premium" and when I click it says to upgrade to Family Plan, see screenshots below. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-leader-2','ezslot_14',171,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-2-0');You may already know how to clear the cache on your phone, but Spotify for some reason has its own cache that needs to be cleared out on occasion. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India for the same. Once the skill is installed Spotify will appear as an option for the default music service. Here is how I fixed it. Did it work? Spotify uses streams and Alexa stores user data, which can take up some space. If it still doesnt work, try power cycling your Echo device (more on that in #9). If thats not the problem, perhaps your Alexa device and phone are not connected to the same wireless network. Restart Your Phone 3. Press and hold the microphone for 2 seconds, release it and the device should be unmuted. I have a Sonos One. This also decreases interference from any object/device. Make Absolutely Sure That You Are logged In To Your Spotify. You will see a number of options that you can choose from. Choose Spotify as your default music player. Tap Spotify in the list and then tap Link account to Alexa. Tap Settings. Couldyou go into your account settings andtell me what you see under the account overview? Go to the settings option and remove Echo. All Rights Reserved. Tip: Dont know when to update an app? Find the tiny reset button, press the paper clip in and hold the RESET button until the light ring cycles off and on again. If you havent traveled outside of the US, then youll have to try something else. Removed the skills etc still nothing. To check the currently active profile, ask her, Alexa which account is this or Alexa, which profile am I using. If its a different user, say, Alexa, change user.. Still get response from Alexa that I have to go to the Alexa app and re-link my account. Unplug it from the source of electricity.

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