For quicker assistance, please have one of the available items below ready when contacting HCTRA. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. Log in to manage your EZ TAG account. queue.script("/js/bootstrap.min.js").wait() The office staff are helpful, polite, encouraging. Overview of CSC complaint handling. It is also up to the User to adhere to all Toll Operator requirements. How do I change the phone number on my account? The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). this toll road is operated by different agencies. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. No minimum balance required. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. RT @HCTRA: Today's the day! .script("/js/nouislider.min.js").wait() 3,107,130 Active TxTags as of March 1, 2023. Find information on toll roads, closures, and rates. Please click on the link to begin. var checkSSL = function() { I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. See all the best ways overall to get in contact with EZ TAG ASAP. HCTRA Harris County Toll Road Authority .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { background-color: #376d7d; .hmg-jb-bg-primary { See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Call Center HCTRA Job Bellaire Texas USA,Customer Service/HelpDesk Corporate Headquarters HCTRA Harris County Toll Road Authority For EZ TAG account holders, They charged my account 2 times within the same minute . Harris County Toll Road Authority United States employs 171 employees. Toll Operators have different rules, laws, and requirements for driving their roads. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. How is the BancPass Toll Sticker program different from other toll tag programs?? To sign in, you'll first need to update your log-in credentials. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. What a useless bureaucracy. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Houston, Texas 77021 color: #376d7d; Pay your Harris County Toll Road Authority bill - doxo Shift: 7am-3pmMust Be Bilingual. The information is transmitted to the Toll Operators Back Office or processing center. .hmg-jb a:hover, .hmg-jb a:focus { Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. } - Leading role in assigning and receiving I.T. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. 6538 South Frwy. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! .hmg-jb-panel-body { checkSSL(); DONATE NOW! As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Harris County hiring Customer Service Representative - Compliance Where are my transactions? Schmeka Jones - Customer Service Representative - Harris County Toll Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . HCTRA Harris County Toll Road Authority Houston, Texas, United States. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. } .hmg-jb-alert-info, .hmg-jb-alert-success { Forgot Username | Career Pages How do I contact customer service? https://www.doxo.com/info/harris-county-toll-road-authority. Unpaid tolls may result in additional fees and penalties, including issuance . We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. HCTRA Harris County Toll Road Authority Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. 281-875-3279. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. download the app and log into your account using the same username and password Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). Call Center HCTRA Jobs in Bellaire TX Job Recruiters Customer service is terrible. Research owner contact information as needed. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. } Reveal contacts of top Harris County Toll Road Authority managers and employees. BancPass posts tolls as they are charged to the account. Resource Staffing s team has not let me down once with our staffing needs. Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp Hilton Honors Number. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. 6538 South Frwy. There is a $2 charge for reloading your tag. Are you logging into your TxTag account for the first time on our new website? Ability to use calculator, having above-average mathematical skills. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { . Chicago, Illinois. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. color: #376d7d; View News Archive. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. They work really hard to support us and it shows. This is not an error with the BancPass system. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { Commute & Mass Transit and other bills can be paid at doxo. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. All Rights Reserved. I try to cancel by Phone but i cant make it Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. document.write("